Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Consumer Credit Card Debt Rises; Could Mean Big ARM News Come Spring
22 February 2012
Opinion: How the CFPB Should Handle Collection Agencies
21 February 2012
Emergency Rooms Charge Uninsured Upfront to Deter Non-Emergency Care
21 February 2012
insideARM.com on Forbes: Michael Klozotsky on Debt Collectors as "Chopped" Liver
21 February 2012
Pennsylvania = Freedom! for Credit Card Defaulters
21 February 2012
LA Times Looks at the CFPB's New Role Over Larger Collection Agencies
21 February 2012
Allegations of Collection Agency Attorney Abuses in Indianapolis
21 February 2012
New Mexico Tribal Reservations Use Collection Agencies for Traffic Tickets
21 February 2012
NCO Group Adding Over 300 Positions to St. Joseph, Missouri Contact Center
17 February 2012
RFPs: Got Your Head in the Cloud?
17 February 2012
Minnesota Commerce Department Fines NCO Group $250,000 for Hiring Felons
17 February 2012
Executive Changes: Several Agencies Add Compliance, Quality Assurance Positions
17 February 2012
ACA's Pat Morris Takes on USA Today. Who Won?
17 February 2012
Spot the Bias: "Banking Industry Continues to Stalk Grieving Widows"
17 February 2012
Ironic Debt Settlement Class Action Lawsuit is Ironic
16 February 2012
Assassinate NINJA Debt with a Rummage Sale
15 February 2012
Government Collector Helping Texas with "Warrant Round-Up"
15 February 2012
Collecting from Military Service Members Requires Unique Sensitivity
15 February 2012
Chicago Poised to Recoup Past-Due Debt Via Tax Returns
15 February 2012
Turn Around, Bright Eyes: Chase Bank Slows Down Consumer Lawsuits
15 February 2012