Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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LiveVox CMO Named Chairman of NCCR 2012
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CAI Expands to 2nd ED Collection Subcontract; Opens 4th Call Center
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insideARM.com on Forbes: The Myth of the Debt Collection Boom
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When People Ask Me What It's Like to Be a Debt Collector, I Tell Them...
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If Collections Compliance is the Priority, Here is Your Road Map
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$10M is a Lot of Free Ambulance Rides
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insideARM.com Poll Results: The Bartmann Ethical Debt Collection Practices Act
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Bartmann Ethical Debt Collection Practices Act: Amusement and Concern
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FTC Halts $5 million Debt Collection Scam Operating in India
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That Time Hollywood Video Tried to Collect Some Bad Debt
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Collection Agency Adds 250 Jobs, $2.5 Million to Local Economy
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FYI: Some Advice on Collecting Patient Debt
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