Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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California Seeks to Sell $2 Billion in Bonds for Debt
15 February 2012
Senator Joins Bill Bartmann in Collection Industry Crusade
15 February 2012
Portfolio Recovery Associates Seeks to Correct Perception of Tax Treatment
14 February 2012
PODCAST: Is it Illegal to Record Collection Calls?
14 February 2012
New York Times Critical of Hospital Collections
14 February 2012
Executive Change: Contract Callers Welcomes Industry Veteran Robin Segur
14 February 2012
Increase in National Mortgage Loan Delinquencies "Not Welcome News"
14 February 2012
American Profit Recovery Announces Charitable Giving Totals for Past Year 2011
14 February 2012
UK ARM Association Votes to Accept Law Firms as Members
13 February 2012
Debt Collectors are Discussed in Every Corner of the Internet
13 February 2012
Professional Placement Services Successfully Completes SSAE 16
10 February 2012
Recognize a Peer
10 February 2012
What You Can Do, Right Now, to Help the Collections Industry
9 February 2012
ARM Marketing: Content is King
9 February 2012
Executive Change: CU Recovery Forms Biz Dev Department, Names First Manager
8 February 2012
Collection Agency Americollect Honored by Local Chamber of Commerce
8 February 2012
What Motivates Call Center Professionals? Not What Management Thinks
8 February 2012
insideARM.com on Forbes: Mike Bevel on Dickens and Debt
7 February 2012
LexisNexis Launches New Advanced Scoring, Attributes, Data Analytics and Vendor Management Solutions for the ARM Industry
7 February 2012
Getting Ready for the DBA Conference
3 February 2012