Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Collection Director Admits Selling Debtor Information

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CBE Group Presents at Minnesota Collection Network Conference

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Better Business Bureau Changes Ratings Methodology, Benefiting Debt Collectors

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Probe of Wireless Debt Collection Practices Moot for ARM Telecom Players

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Caine & Weiner and Building Industry Credit Association Announce Alliance Partnership

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Portfolio Recovery Associates to Announce Third Quarter 2010 Results on October 27

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ACA International Responds to CNN's "Almighty Debt" Program

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FTC Settles Charges Against Collection Agency for $1.75 million

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DAKCS Software Systems Announces Alliance with Contact Center Compliance

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