Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Vengroff, Williams and Associates to Host Upcoming O2C Leadership Series Webinars for Credit and Collections Professionals
29 October 2010
American Profit Employees Profit American Vets
29 October 2010
CBE Group Moves to New Corporate Headquarters
29 October 2010
Veterans Charity Offers Personal Outlet for Some ARM Professionals
29 October 2010
5 of the Biggest Challenges in Debt Collection
29 October 2010
Executive Change: Olivier Rigaudy to Teleperformance as Group Finance Managing Director and Member, Board of Directors
26 October 2010
Intrum Justitia Reports Higher Earnings in Q3 on Decline in Revenue
26 October 2010
Collection Agency Raises Over $15,000 for Making Strides Against Breast Cancer
26 October 2010
Executive Change: Portfolio Recovery Associates Appoints Elizabeth Shumadine VP, Biz Dev
26 October 2010
Collection Director Admits Selling Debtor Information
26 October 2010
Intrum Justitia Welcomes Vote on Revised Late Payment Directive
25 October 2010
CBE Group Presents at Minnesota Collection Network Conference
25 October 2010
Better Business Bureau Changes Ratings Methodology, Benefiting Debt Collectors
25 October 2010
Probe of Wireless Debt Collection Practices Moot for ARM Telecom Players
25 October 2010
Managing Employee Risk in a Social Media World
22 October 2010
Caine & Weiner and Building Industry Credit Association Announce Alliance Partnership
22 October 2010
Portfolio Recovery Associates to Announce Third Quarter 2010 Results on October 27
22 October 2010
ACA International Responds to CNN's "Almighty Debt" Program
22 October 2010
FTC Settles Charges Against Collection Agency for $1.75 million
22 October 2010
DAKCS Software Systems Announces Alliance with Contact Center Compliance
21 October 2010