Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

ConServe Named to Rochester's Top 100 List

10 November 2010

Government Revenue Collection Association Hosts Free Webinar: Creating the Ideal Collection Environment

10 November 2010

The Intelitech Group Introduces New Training System for Debt Collectors

10 November 2010

Some Specific Steps to Prepare Your Collection Agency for Sale

10 November 2010

Debt Collection Agency Founder Featured in China Daily

9 November 2010

New York Fed Q3 Report on Household Debt and Credit Shows Continued Decline in Consumer Debt

9 November 2010

Portfolio Recovery Associates Wins Award for Business Excellence and Community Involvement

9 November 2010

SquareTwo Financial's L. Heath Sampson Named a "Top 25 Most Influential Young Professional"

9 November 2010

ACA of Texas Announces Contribution and Support of ARMing Heroes

9 November 2010

Two Days Left in Drive, Vet-Owned Tech Lock Closes Gap for Vets Charity with Largest Donation to Date

9 November 2010

Stanley Morgan & Associates Announces Quick Pay Program To Clients Before Holidays

8 November 2010

Mercantile Adjustment Bureau Honors Veteran Employees

8 November 2010

Credit Service Company Receives Ontario Systems' Technology Adoption Program Award

5 November 2010

Portfolio Recovery Named to Forbes 2010 List "100 Best Small Companies in America"

5 November 2010

Collection Attorneys Win Pro Bono Service Award

4 November 2010

SquareTwo Financial Successfully Completes SAS 70 Audit

4 November 2010

ARM Industry $3250 Short for Vets with Week Left in Drive; ACA Pitches In

4 November 2010

National Glass Association Partners with Transworld Systems for Debt Collection

3 November 2010

Asset Acceptance Sees Gains in Collections, Revenue, Income in Q3; Debt Buying Up

3 November 2010

Intrum Justitia Acquires Nordic Debt Collection Operations from Aktiv Kapital

3 November 2010