Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
Gila CEO Bruce Cummings Elected President of ACA of Texas
7 October 2011
Lowell Group Tops European ARM Rankings for Fourth Year Running
7 October 2011
Using "The Power of Small Wins" to Reduce New Hire Employee Turnover
6 October 2011
ARM Industry at 29% of Goal with Six Weeks Left in Vet Charity Drive
6 October 2011
Executive Change: Roger Davis Named Non-Executive Chairman of Cabot Credit Management
6 October 2011
insideARM.com Announces the Best Places to Work in Collections 2011
5 October 2011
New Case Study: Reducing Credit Card Delinquencies
5 October 2011
Third Quarter M&A Deal Value in the ARM Industry Shows Robust Market
5 October 2011
Executive Change: Jeff Ragsdale Joins Fidelis Recovery Solutions as VP Sales and Marketing
5 October 2011
Providence Dane Launches Direct Sales Team
5 October 2011
Acumen Insurance Services Launches E&O Insurance With TCPA Coverage for ARM Industry
4 October 2011
I.C. System Gains Certification as a Women-Owned Business Enterprise
4 October 2011
Aspen National Collections VP Joins Board of Send Me On Vacation
4 October 2011
insideARM Launches Debt Settlement Survey, Giveaway
3 October 2011
FTC Shuts Down Debt Collection Agency
3 October 2011
Collection Agency Helps with Texas Fire Relief
3 October 2011
Intrum Justitia Enters Debt Collection Partnership with Experto Credite in the UK
3 October 2011
Collection Agency Owner Elected to National Board Promoting Financial Literacy
30 September 2011
Intrum Justitia Acquires Danish ARM Firm Difko Inkasso A/S
30 September 2011
SIMM Associates Uses Latitude Software Suite to Reduce Operational Costs
29 September 2011