Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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AUDIO: Weekly Wrap-Up Podcast - Week of October 10
15 October 2011
Bill Bartmann's Firm Announces Nationwide Expansion
14 October 2011
Strategic Planning Season: A Time for Change (PART II)
14 October 2011
Use Google Chrome to Quickly Find ARM Content
14 October 2011
Collection Agency Executive Earns Dedicated Community Association Leader Distinction
14 October 2011
Conservative Newspaper Cautions on Lifting Collection Call Cell Restriction
13 October 2011
Strategic Planning Season: A Time for Change (PART I)
13 October 2011
Executive Changes: Tim Moore and Joe Barnes to F.H. Cann and Associates
13 October 2011
Executive Change: FAMS Welcomes Allan Guthrie as VP of Operations
13 October 2011
ED Subcontractor CAI Adds Student Loan Depth via NCC Acquisition
13 October 2011
I.C. System Hosts Visit by Minnesota State Senator Chris Gerlach
13 October 2011
Kaulkin Ginsberg Releases Q3 2011 Outsourced Business Services M&A Report
12 October 2011
Stellar Recovery Promotes "Dress Down" for Local Charities
12 October 2011
Executive Change: Doug Holt to Gila as IT SVP
11 October 2011
Identifying Debtor Types for Collection Efforts
11 October 2011
BYL Collection Services Earns Management Certification from International Trade Association
10 October 2011
Significant Actions Taken at CAC 2011 Annual Conference & Expo
10 October 2011
Banks' Return to Card Marketing Good News for ARM Industry
10 October 2011
AUDIO: Hear the Week's Top Stories - Week of October 3
8 October 2011
State Targets Eight Collection Agencies Over Hiring, Accounting Practices
7 October 2011