Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Factors to Investigate Before Suing Your Customer
5 September 2012
The CFPB Complaint System: An Example of Efficiency and Effectiveness
5 September 2012
Executive Change: Todd Volkers to Optio Solutions as EVP of Sales
5 September 2012
Governor Signs Debt Buyer Bill Endorsed by ARM Industry
4 September 2012
Give Your Collection Agents a Map to Success with Scripting
4 September 2012
FDCPA Lawsuits Fall Slightly in First Half of August
4 September 2012
Student Loan ARM Firm Loses Debt Collection Letter Appeal
31 August 2012
APAC and NCO Group to Hire Over 700 Employees in North Carolina
31 August 2012
ConServe Awarded Top Performer on Federal Treasury Collection Contract
31 August 2012
Average Account Balance in Collection Increases to All-Time High
30 August 2012
Look Who has Waded into the Debtor’s Prison "Issue"
29 August 2012
Collector NRA Group Named to Inc. 5000 List for Sixth Consecutive Year
29 August 2012
Coast Professional, Inc. Ranks No. 1008 on the 2012 Inc. 500|5000
29 August 2012
B2B Collections: When You Should Sue Your Customer
29 August 2012
Delta Management Associates Opens New Office in New Hampshire
28 August 2012
Small Business Government Contracting Expert Roundtable
28 August 2012
ED Collector ConServe Earns Spot on 2012 Inc. 5000 List
28 August 2012
Town to Increase Collections by Posting Debtor Names on Facebook
27 August 2012
DebtConnect Online Releases its Next Generation Debt Settlement Portal
27 August 2012
Inexpensive Marketing & Reputation Protection Tips for Your Collection Agency
23 August 2012