Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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International ARM Firm EOS Reports Big Jump in Annual Revenue
13 September 2012
ARM/BPO Firm Empereon-Constar Expanding Call Centers; Creating 250 New Jobs
13 September 2012
Closely-Watched Debt Collection Process Serving Case Gets Class Action Status
12 September 2012
Executive Change: John Stock Joins Gatestone as VP
12 September 2012
Executive Changes: Coast Professional Announces New Chief Compliance Officer and VP of Operations
12 September 2012
Paul Morrow to Hold Part Two of Teleseminar Series
12 September 2012
ARM Industry Challenged to Raise $40,000 for Veterans
11 September 2012
How to Analyze a Balance Sheet to Understand a Company's Ability to Pay
11 September 2012
Debt Buyer/Collector Settles Class Action for $575,000
10 September 2012
What Challenges and Opportunities Lie Ahead for ARM?
10 September 2012
Portfolio Recovery Associates Named One of Fortune's 100 Fastest-Growing Companies
10 September 2012
Executive Change: Stellar Recovery Names Doffie Howard CEO
10 September 2012
Industry Whitepaper Looks at How Collection Software Aids Compliance
10 September 2012
Monarch Recovery Management Launches New Website as a Next Generation Collection Agency
7 September 2012
CBE Group Optimizes Use of Speech Analytics
6 September 2012
Credit Card Delinquencies Hit All-Time Low as Mortgage Arrears Increase
6 September 2012
Executive Change: Coast Professional Welcomes Pat Berning as Marketing Executive
6 September 2012
Collection Agency Gives to Humane Society Adoption Center
6 September 2012
Getting Consumers Back on Track in Time for Back-to-School
6 September 2012
Upcoming Webinar Looks at the Opportunities, Pitfalls, and the Law Around TCPA Compliance
5 September 2012