Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Rankings Released for 2012 Best Places to Work in Collections
5 December 2012
When Selling an ARM Business, Don’t Forget About Private Equity
5 December 2012
Commercial Collection Pros Going to Miami for IACC’s Annual Convention
5 December 2012
Executive Change: Joseph Moran to Mercantile Adjustment Bureau as VP of Collections
5 December 2012
Array Services Group Encourages Healthier Living with Weight Loss Challenge
5 December 2012
Payoff.com and Encore Capital Group Partner on Consumer Repayment Solution
5 December 2012
LiveVox’s New Phone Lock Feature Closes Three Critical Call Recording Gaps
5 December 2012
I.C. System Consolidating Operations, Closing Iowa Branch Office
5 December 2012
Understanding the ARM + CRM = BPO Equation
4 December 2012
ACA International Introduces Robert L. Föehl as Vice President and General Counsel
4 December 2012
Collection Agency Northland Group Announces Opening of New Call Center
4 December 2012
Executive Change: AllianceOne Hires VP of Business Development
4 December 2012
Court Upholds Simple Personal Guaranty Leading to Recovery
3 December 2012
Brad Pitt Developing Debt Collector Series for HBO
30 November 2012
Commercial Law League of America Hires New Executive Vice President
30 November 2012
Executive Change: Maggie Adams to InvestiNet as VP of Audit & Compliance
30 November 2012
Whitepaper Examines Collection Agency Call Analysis: Driving to One Percent
29 November 2012
ARM Companies Largely Meeting Expectations in 2012
29 November 2012
Coface Collections North America Employees are Making a Difference
29 November 2012
UK ARM Firm Lowell Group Announces Fiscal 2012 Results
29 November 2012