Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Receivables Management Partners Donated $25,000 in 2012 to Various Charities
20 December 2012
International ARM Markets: Russia
19 December 2012
The Mythical Corporate Veil: Too Expensive for Commercial Collectors to Pierce?
18 December 2012
Medicare Cuts: How Healthcare Providers and Collection Agencies Can Fight Back
17 December 2012
Credit Card Trade Lines, Debt Collection Disputes Stand Out in CFPB Report
17 December 2012
Call Center Training in a Virtual World
17 December 2012
How Healthcare Providers Can Improve the Performance of Healthcare Collectors
14 December 2012
European Debt Collector Intrum Justitia Pares German Operations
14 December 2012
Debt Buyer Encore Capital Settles Long-Running Legal Collection Charges for $500,000
13 December 2012
CFPB Privileged Communications Legislation Passes Congress with Push from ACA
13 December 2012
NRA Group, LLC Helps End Hunger in Central Pennsylvania
13 December 2012
Penncro Associates Completes SSAE 16 Type II Examination, Reporting on Controls at a Service Organization
13 December 2012
Assigned Credit Solutions Targets $5,000 in Donations for the Pennsylvania SPCA
13 December 2012
Automated Collection Services Moving to New Corporate Headquarters
13 December 2012
Account Control Technology Recognized as One of America's Top Job Creators
11 December 2012
Improving Profitability Through Call Analysis & Answering Machine Detection
11 December 2012
Mike Ginsberg: A Mixed Bag of Treats for ARM Professionals
10 December 2012
Portfolio Recovery Associates to Expand Alabama Call Center
10 December 2012
From One-Percent Changes to Enormous Results: A Call Analysis Webinar
6 December 2012
ACA International Sets CFPB Compliance Training Dates
6 December 2012