Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
10 Steps to Close the Loop on Consumer Complaints
5 June 2013
Powerful Senator Calls for FDCPA Reform in Letter to CFPB
5 June 2013
Executive Change: David E. Greenberg to The Law Offices of Gary A. Bemis
5 June 2013
Stellar Recovery, Inc. Announces Completion of ISO 27001 Certification
5 June 2013
Multi-State Investigation Into Debt Collection Reportedly Underway
4 June 2013
Monarch Recovery Management Sends Relief to Oklahoma Tornado Victims
4 June 2013
Executive Change: MSB Welcomes Leah Huff as New Business Development Executive
4 June 2013
CFPB Expands Consumer Complaint Database; Debt Collection Up Next
3 June 2013
Don't Forget About the ACA's Scholarship Program for ARM Professionals
3 June 2013
Executive Changes: Mattia and Associates Adds Two New Key Executives
3 June 2013
Are You Getting the Max ROI Out of Your Dialer? Probably Not
3 June 2013
Judge Upholds TCPA Class Action Status Against Medical Debt Collector
31 May 2013
Encore Capital to Acquire UK ARM Firm Cabot for $192 million
30 May 2013
Agenda and Panelists Announced for FTC/CFPB Debt Collection Roundtable
30 May 2013
Executive Change: MRS BPO Hires Julian Roldan as VP of Sales
30 May 2013
Executive Change: Stellar Recovery Announces Addition of New Chief Financial Officer
30 May 2013
Fitzgerald Equity Partners Teams With Harvest Strategy Group
30 May 2013
Federal Regulators Widening Probe on Bank Debt Collection Practices
29 May 2013
Bill Introduced to Amend FDCPA for Medical Debt Reporting
29 May 2013
Designing Collection Communications for Consumer Response
29 May 2013