Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Mike Ginsberg's Take on Recent ARM Developments
14 June 2013
Medical Debt Reporting Bill Gains Support in House
13 June 2013
Medical Debt Collectors to Discuss Revenue Recovery and Patient Satisfaction at HFMA ANI Panel
13 June 2013
UK Collections and Recoveries: An Insider's View of the Top Trends Shaping the Industry
13 June 2013
Parallon to Acquire Medical Debt Collector The Outsource Group
12 June 2013
Better Business Bureau Warns of Specific Scam Debt Collector
12 June 2013
Municipal Services Bureau Expands into Wyoming
12 June 2013
European ARM Firm Lindorff Could Become Publicly Traded
11 June 2013
New Report Targets Debt Buyers' Use of Courts in New York
11 June 2013
Gamification for Collections: Four Keys to Success
11 June 2013
Collection Letter with Written Dispute Demand Violates FDCPA: Court
10 June 2013
Industry Veteran Rakesh Kumar Forms Global Channel Partnership
10 June 2013
ARM Data Exchange Standards Focus of FTC/CFPB Collection Roundtable
7 June 2013
ACA Looking for Collection Agencies to Take Survey, Help in TCPA Reform Efforts
7 June 2013
CFPB Panel 2: Verifying Disputed Debts Under the FDCPA/FCRA
6 June 2013
CFPB Panel 1: Info Available to Debt Collectors at Time of Assignment, Sale
6 June 2013
Heather Allen: Overview of the FTC's Debt Buyer Study
6 June 2013
John Tonetti: Flow During the Debt Cycle
6 June 2013
M&A in the ARM Industry Mirrors Broader Market
5 June 2013
Express Consent under the TCPA… Is it Safe?
5 June 2013