The Devil is in the Details: Technical Violations of State Collection Practices Laws Can Lead to Class Action Liability

If you are reading this article, you are likely aware that a creditor collecting its own debts in its own name is not a "debt collector" under the federal Fair Debt Collection Practices Act ("FDCPA") or its implementing rule, Regulation F ("Reg F"). Of course, the federal Consumer Financial Protection Bureau ("CFPB") and Federal Trade Commission ("FTC") both take the position that creditors ought to comply with most provisions of the FDCPA in order to prevent unfair, deceptive, or (in the case of the CFPB) abusive collection practices.

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Tech Trends: What you need to know.

Constantly changing technological advancements make it difficult to stay on top of the latest tech trends and how best to take advantage of them. In this new eBook, Finvi answers the most common questions they hear from customers. You'll get Finvi's unique insights into:

• how automation can increase productivity and organizational efficiency
• the prevalence of SaaS in the industry and its benefits
• the growth of AI and its current usage; and
• Where do we go from here?

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Crown Asset Management Supports Charity Golf Tournament

DULUTH, Ga. -- Crown Asset Management, a Georgia-based receivables management firm, proudly supported the Mitsubishi Electric Classic this April. The charity golf tournament took place at TPC Sugarloaf.

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Witnesses Call on Congress to Establish Regulatory Office in Wake of Loper

Congress must adjust to the demise of the Chevron Deference doctrine by drastically improving its regulatory expertise, witnesses told a House Committee on July 23.

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Harris & Harris Announces Acquisition of The CMI Group

CHICAGO, Ill. -- Harris & Harris (the “Company”), a leader in accounts receivable management and customer care, today announced the acquisition of The CMI Group (“CMI”), an accounts receivables management and customer care firm, located in Dallas, TX. Harris & Harris and CMI collectively serve over 200 clients across a diversified set of industries. This strategic combination represents a meaningful expansion in operational capabilities and personnel.

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insideARM Weekly Recap – Week of July 29th, 2024

News in the ARM industry moves fast. Keeping up and determining what's important can be challenging. This is why the editorial team at insideARM sifts through all the news and brings you the need-to-know highlights. Last week we brought you news about an interesting FDCPA-letter case, Congress's struggles post-Chevron, and information about consumer spending. Read on for a breakdown of these stories and why we think you need to know about them.

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ConServe Cares Program

ROCHESTER, N.Y. -- Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its June ConServe Cares proceeds to Lollypop Farm, Humane Society of Greater Rochester. The ConServe team supports and funds the efforts of numerous local non-profit agencies that strive to make a difference.

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from insideARM.com

» ARM Tech Trends: Addressing Common Customer Queries

» Predictive, Collaborative, and Intelligent Contact Data

» The New Reality of Collections Staffing

» Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly

» How AI-powered Multichannel Outreach Is Transforming the Collections Industry

» Optimizing your recovery strategy with Collections Triggers℠

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