ROCHESTER, N.Y. – July 25, 2024 – Continental Service Group, LLC d/b/a ConServe is proud to announce that it has received the esteemed 2024 Best Places to Work in Collections award brought to you by ACA International and Best Companies Group. This recognition is a testament to ConServe's excellence in industry programs and we are thrilled to receive this honor for the tenth time and to be ranked fourth in the Large Employer Category. Best Companies Group conducted the survey program, which administers over 60 local, national, and industry "Best Places" programs each year.
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Debt collection complaints accounted for 7% of more than 1.6 million customer complaints fielded by the CFPB in 2023. Over the years, many solutions were developed to curb collections complaints. But four simple actions are typically at the core of reducing complaints. See the detail in this blog on how each action can contribute to a reduction in complaints.
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The U.S. Court of Appeals for the Seventh Circuit recently upheld a trial court’s rejection of a borrower’s allegations that a mortgagee and its servicer violated the federal Fair Credit Reporting Act and the federal Fair Debt Collection Practices Act by allegedly inaccurately reporting her loan as delinquent following the borrower’s successful completion of her bankruptcy plan, allegedly rejecting her subsequent monthly payments, and filing a foreclosure action based on the supposed post-bankruptcy defaults.
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