Debt collectors work with universities, colleges and private lenders to collect student loans. For education loans backed by the federal government, the U.S. Department of Education has a clearly-defined collection program that uses private collection agencies. Recent changes in federal law will shift all previously federally backed loans to direct loans from the federal government, cutting private lenders out of the equation.

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White House, ED, and CFPB Announce Major Student Loan Initiative But Don't Address Post-Default Issues

28 April 2016

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Government Contract Compliance Experts to Host Panel at Larger Market Participant Summit

15 April 2016

Summary Judgment Granted in TCPA Case Against Navient and Affiliate - Awards $360K, Possibly More

13 April 2016

TCPA Class Action Case Dismissed – Thanks to Omnibus Budget Reconciliation Act of 2016

12 April 2016

ED Announces Ambitious Plan to Create Loan and Debt Management Software

7 April 2016

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Consumer Advocates File Suit Against Dept. of ED for "Secret" Policies

31 March 2016

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COHEAO: Private Collection Agencies Provide A Critical Service In Maintaining A Strong Federal Student Loan Program

31 March 2016

College Hosts "Student Debt Crisis: Issues and Solutions" Conference, Includes Debt Collection Panel with no Debt Collectors

21 March 2016

New FSA Student Loan Default Report Raises Many Questions

21 March 2016

Poll: Two-Thirds of Teens See Borrowers, Not Government, Responsible for Paying Off Student Loan Debt

21 March 2016

CFPB Announces Proposed Order to Shut Down Student Debt Relief Scam

16 March 2016

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Credit Reporting, Overdraft Issues and the Remittance Rule Dominate the CFPB's 2016 Winter Supervisory Highlights

11 March 2016

CFPB Winter 2016 Supervisory Highlights Identifies a "Beneficial" Practice

9 March 2016

Performant Financial Corporation Announces Financial Results for 4th Quarter and Full Year 2015, lowers Revenue Projection for 2016

26 February 2016

CFPB to Focus on Debt Substantiation, Consumer Communication, Director Says

26 February 2016

Unpacking ED’s New PCA Subcontracting Requirements

24 February 2016

Michelle Singletary Offers Balanced Perspective on Houston Student Loan Arrest Case

22 February 2016

Department of ED Extends Debt Collection RFP Deadline Again

16 February 2016

New Report Outlines Policy Steps for Promoting Effective Student Loan Counseling

27 January 2016

Department of Education Issues Extension on Collection RFP

20 January 2016