Debt collectors work with universities, colleges and private lenders to collect student loans. For education loans backed by the federal government, the U.S. Department of Education has a clearly-defined collection program that uses private collection agencies. Recent changes in federal law will shift all previously federally backed loans to direct loans from the federal government, cutting private lenders out of the equation.
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White House, ED, and CFPB Announce Major Student Loan Initiative But Don't Address Post-Default Issues
28 April 2016
Government Contract Compliance Experts to Host Panel at Larger Market Participant Summit
15 April 2016
Summary Judgment Granted in TCPA Case Against Navient and Affiliate - Awards $360K, Possibly More
13 April 2016
TCPA Class Action Case Dismissed – Thanks to Omnibus Budget Reconciliation Act of 2016
12 April 2016
ED Announces Ambitious Plan to Create Loan and Debt Management Software
7 April 2016
Consumer Advocates File Suit Against Dept. of ED for "Secret" Policies
31 March 2016
COHEAO: Private Collection Agencies Provide A Critical Service In Maintaining A Strong Federal Student Loan Program
31 March 2016
College Hosts "Student Debt Crisis: Issues and Solutions" Conference, Includes Debt Collection Panel with no Debt Collectors
21 March 2016
New FSA Student Loan Default Report Raises Many Questions
21 March 2016
Poll: Two-Thirds of Teens See Borrowers, Not Government, Responsible for Paying Off Student Loan Debt
21 March 2016
CFPB Announces Proposed Order to Shut Down Student Debt Relief Scam
16 March 2016
Credit Reporting, Overdraft Issues and the Remittance Rule Dominate the CFPB's 2016 Winter Supervisory Highlights
11 March 2016
CFPB Winter 2016 Supervisory Highlights Identifies a "Beneficial" Practice
9 March 2016
Performant Financial Corporation Announces Financial Results for 4th Quarter and Full Year 2015, lowers Revenue Projection for 2016
26 February 2016
CFPB to Focus on Debt Substantiation, Consumer Communication, Director Says
26 February 2016
Unpacking ED’s New PCA Subcontracting Requirements
24 February 2016
Michelle Singletary Offers Balanced Perspective on Houston Student Loan Arrest Case
22 February 2016
Department of ED Extends Debt Collection RFP Deadline Again
16 February 2016
New Report Outlines Policy Steps for Promoting Effective Student Loan Counseling
27 January 2016
Department of Education Issues Extension on Collection RFP
20 January 2016