Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Upcoming Webinar Focuses on Conversations Between Creditors and Collectors
23 June 2014
Big Wall Street Investors Looking at Student Loan Collectors: Report
20 June 2014
Creditors and Collectors Should be Talking Now, Before the CFPB Starts to Dictate the Conversation
20 June 2014
Executive Changes: Centurion IV Names New CEO and Director of Client Services
20 June 2014
Dials, Contacts, and the Difference: Collection Calls to Consumers
20 June 2014
FDCPA Case Ruling on Convenience Fees Having Impact on Collectors
19 June 2014
The Truth About Collection Agencies and the Economy
18 June 2014
Capio Partners Announces New Advisory Board Member
17 June 2014
Oversight of Third Parties: Outsourced Activities, Retained Responsibility
17 June 2014
Debt Collection Scammers Using State AG's Name in Emails
16 June 2014
Executive Change: Cathy Marcellino to SKO Brenner American as Sales VP
16 June 2014
Company Garden Promotes Wellness at Array Services Group
16 June 2014
Judge Rules Against Collection Law Firm in FDCPA Voicemail Case
13 June 2014
LocateSmarter Announces Management Team
13 June 2014
ACA’s North Carolina Unit Advises Members to Stop Collecting Convenience Fees
13 June 2014
New York Assembly Passes Package of Debt Collection Bills
12 June 2014
Recent Jobs News Confusing as Strategic Planning Season Approaches
12 June 2014
Did Debt Buyers Fall Victim to One Corrupt Bank Official? Or Is it More?
11 June 2014
ACA International Responds to Criticism of IRS Contracting with Private Debt Collectors
11 June 2014
CFPB Director Presents Semi-Annual Report to Senate Committee
11 June 2014