Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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NACS Comes Together to Support Local Children's Hospital
11 July 2014
CFPB Announces $10 million Debt Collection Action Against Payday Lender
10 July 2014
Credit Card Delinquencies Fall Significantly in First Quarter
10 July 2014
Executive Change: New President and CEO Announced at Expert Global Solutions (NCO Group)
10 July 2014
Teleperformance Acquires BPO Firm Aegis USA Inc. for $610 million
10 July 2014
C B Merchant Services Receives Community Partner Award
10 July 2014
Vision Financial Corp. Achieves ARM Industry Gold Compliance Standard, TECH LOCK Certified
10 July 2014
FCC Brief in TCPA Case Against Debt Collector Urges Narrow View on Cell Number Consent
9 July 2014
See Exactly What You Get by Participating in Best Places to Work in Collections
9 July 2014
Australian Regulators Release New Guidelines for Debt Collection Activities
9 July 2014
Yet Another Selfless Vet Turns Down ARM Charity Grant to Help Another
9 July 2014
Executive Change: Candice McDermott to Account Control Technology as Director of Client Services
9 July 2014
Circuit Decision Reinterprets "Judicial District" Under FDCPA
8 July 2014
Executive Change: Northland Group Welcomes David Cherner as Chief Compliance Officer
8 July 2014
Collection Attorneys Must Conduct "Meaningful Review" of Suits Under FDCPA: Federal Judge
7 July 2014
Executive Change: Tate & Kirlin Associates Welcomes Back Troy Clement; Announces Rebranding
7 July 2014
May Dip in Debt Collection Suits and Complaints Contrasts 2014 Data
3 July 2014
Another Federal Court Grants Express Consent to Collector in TCPA Case
3 July 2014
Collection Agencies Leveraging More Technology According to BillingTree's 2nd Annual ARM Industry Survey
3 July 2014
EOS CCA Announces New Healthcare Division
3 July 2014