Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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FTC and State AG Launch Joint Fraud Action on Collection Agency
10 November 2014
Executive Change: Recovery Managements Services Welcomes Dan Exline as Chief Operating Officer
10 November 2014
Executive Change: Wendy Kukla Named Director of Training & Quality Assurance at Hollis Cobb
10 November 2014
Allied Global Completes Move to New, Expanded Philippines Location
7 November 2014
Performant Financial Reports Q3 Earnings Dinged by Student Loan Collection Unit
7 November 2014
Encore Capital Group Says Diversification Drove Record Third Quarter Results
7 November 2014
State AG Sues Process Server Over 'Sewer Service' in Debt Collection Lawsuits
7 November 2014
Gauging the Impact of the Election on the Debt Industry
6 November 2014
CFPB Issues Consumer Advisory for Seniors Dealing with Debt Collectors
6 November 2014
Receivables Management Specialist GFKL Founds GFKL Service Center GmbH
4 November 2014
NCO Group Parent Closes on Sale of U.S. Third-Party Collection Unit
4 November 2014
POLL: Have You Ever Been Baited Into a Violation?
4 November 2014
What Will the Buyer of Your Business Think?
3 November 2014
Consumer Baits Collector to Violate FDCPA, Files Suit
3 November 2014
Challenge to New York City Debt Collection Law Moves to High Court
31 October 2014
Executive Change: MRS BPO Welcome Tim Steele as VP Sales and Marketing
31 October 2014
American Outsourcing Alternatives Gets First Batch of Donor Dog Tags from Vets' Charity
30 October 2014
Atlantic Credit & Finance Raises $61,000 for Boys & Girls Clubs
30 October 2014
CFPB Finds UDAAP and FDCPA Violations in Debt Collection Supervisory Exams
29 October 2014
The Consumer Relations Consortium Welcomes New Members
29 October 2014