Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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The CFPB Should Not Single-Out Collectors for Non-English Disclosure Requirements

13 December 2016

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Court Holds That Interest Reference in Dunning Letter is Not FDCPA Violation

12 December 2016

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Breaking News: Department of Education Announces Award of New Debt Collection Contracts

10 December 2016

Breaking News: Second Circuit Court of Appeals Denies Request for Interlocutory Appeal in FDCPA Voice Message Case

8 December 2016

Fasten Your Seatbelts For The Case Of This Mafia-Style Consumer Litigation Operation

7 December 2016

FCC Denies MBA’s Petition to Exempt ‘Servicing Calls’ from TCPA

7 December 2016

Off the Grid: TCPA Class Action Settlement for Energy Utility Company

7 December 2016

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Federal Judge Determines That 18 Calls Over Two-Week Period Does Not Violate FDCPA

6 December 2016

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U.S. District Court Judge Rules Against Collection Agency for Incomplete Disclosures

6 December 2016

RevSpring’s Trends to Watch for 2017 (sponsored)

5 December 2016

IRC § 501 (r) Developments and the Importance of Compliance Programs

1 December 2016

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CFPB Asks For Input Regarding New Consumer Complaint Feedback Process

30 November 2016

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CFPB Issues Compliance Bulletin on Production Incentives

30 November 2016

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Controversial Industry Veteran Bill Bartmann Dies at 68

30 November 2016

ACA International Publishes New White Paper on Debt Collection Practices

29 November 2016

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Attorney “On Retainer” for Collection Agency Must Provide his Own Validation Notice When Contacting a Consumer

29 November 2016

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9th Cir. Holds Debtor’s Acknowledgement of Debt Does Not Excuse Untimely Proof of Claim

28 November 2016

New Research Examines Self-Pay Patients and the Changing Healthcare Industry

28 November 2016

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6th Cir. Rejects Debt Collector’s Efforts to Distinguish Campbell-Ewald Following Offer of Judgment Success in Trial Court

22 November 2016

CFPB Files Amicus Brief in FDCPA Case About Social Security Benefits

22 November 2016