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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Executive Change: Fred Lundquist to Windham Professionals as EVP, Business Development

24 August 2010

Credit Card Charge-Off Rates Hit Record High in Q2

24 August 2010

Final Changes Restricting Credit Cards will have Lingering Impact on ARM

23 August 2010

iQor Looks to Hire 150 at Charleston Call Center

23 August 2010

Executive Change: Howard Friedman to FAMS as Deputy Contract Administrator, Student Loans

23 August 2010

New York Collection Attorneys Secure Court Victory for Creditor

23 August 2010

ACT Recognized by Inc. 5000 for Fourth Consecutive Year

20 August 2010

Sierra Group Compliance Signs Contact with United Collection Bureau to Launch ETHIcollect Compliance Program

20 August 2010

Budget Cuts Expanding Government ARM Sector

20 August 2010

Aktiv Kapital Reports Flat Earnings in Second Quarter

19 August 2010

6 Ways to Create a Culture of Learning in a Collection Agency

19 August 2010

Teleperformance Acquires beCogent in the United Kingdom

18 August 2010

ICEware Corp Acquires Arctic Software

18 August 2010

Collection Agencies Maintain Growth Posture in Tough Economy

18 August 2010

Guest Blog: Let's Drive a Stake through the Heart(lessness) of Old Debt

17 August 2010

Current Market Conditions and the Next Wave of M&A, Collection Agency Mergers

16 August 2010

FTC Proposes Changes to Update and Improve Credit Reporting Notices

16 August 2010

Professional Recovery Consultants Introduce New Company Blog

16 August 2010

Province of British Columbia to address GCS 2010 Credit and Collection Delegates in Vancouver

16 August 2010

Lowell Group Staff Complete Three Peaks Charity Challenge

16 August 2010

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