Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Executive Change: Johnnie Stein to Optio Solutions as Director of Healthcare Division

9 December 2010

Executive Change: Maggi Williams Promoted to Chief Global Strategy Officer at KM2 Solutions

9 December 2010

Executive Change: George Fratz to Tate & Kirlin as Director of Strategic Initiatives

8 December 2010

A Model for the ARM Industry: Canadian Sensibility

7 December 2010

On Anniversary of Pearl Harbor, A Thank You from Vets Charity to ARM Industry

7 December 2010

Executive Change: Van Ru Promotes Stephane Lavigne to EVP and COO

7 December 2010

Officials Raid Debt Collection Office, Arrest Two

6 December 2010

collector mentor to offer Complimentary Subscriptions in Recognition of Employee Learning Week

6 December 2010

ACA International: Tips for Identifying a Debt Collection Scam

3 December 2010

State AG Announces Lawsuit Against Debt Collection Agency

2 December 2010

Optio Solutions' Christy Davies Awarded Susan G. Komen Grant

2 December 2010

Executive Changes: Associated Credit Services Names Two New Execs

30 November 2010

Professional Placement Services, LLC Receives 2010 Best of Milwaukee Award

29 November 2010

Intrum Justitia Enters Strategic Partnership with Swiss Post

29 November 2010

Executive Change: Amy Kinda Named VP, Client Relations at Creditors Interchange

24 November 2010

State Suspends Debt Collector's License Because of Lender

23 November 2010

ARM Vets Charity Goal Exceeded, Grant Requests Accepted Through December 10th

23 November 2010

ARM Professionals Donate 1,000 Turkeys to Kick-Off St. Mary's Food Bank Alliance Super Saturday Event

23 November 2010

A Pep Talk For The Debt Collection Industry

22 November 2010

Media Receivable Management, Inc. Reaches Agreement to Take over ARM Operations of Borden, Jones & Mitchell

22 November 2010