Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Executive Change: Gila Group Appoints Peter Kanjorski Vice President, Business Development
1 February 2011
EOS Group Starts New Debt Collection Business in Bosnia
1 February 2011
FNF Canada Announces New Receivable Management Division in Canada
1 February 2011
USDT Launches Chargeback Recovery Services for Merchants to Recover Losses Due to Friendly Fraud
31 January 2011
Collection Notices Pop Quiz - Can You Spot the Violations?
28 January 2011
Pro Recovery Solutions Announces First Party Collections Devision
28 January 2011
What Do Contact Center Employees Really Want?
26 January 2011
Executive Change: Credit Account Management Appoints Rod Curry CEO
26 January 2011
Bill Bartmann Wants Collectors to Pay $10,000 for FDCPA Violations
25 January 2011
NCO Group's eSecure Credit Card Process Solution Honored for Exceptional Innovation
25 January 2011
Collection Associates, LLC Completes Add-on Acquisition of Medical Recovery Specialists
25 January 2011
A Guideline to Self-Review of Debt Collection Letters
24 January 2011
Collection Agency to Donate Percentage of Proceeds From Next Trade Show to Educational Consumer Debt Program
24 January 2011
Consumer Lending Expected to Rebound in 2011: Analysts
21 January 2011
California Association of Collectors Announces Vickie Kirk as Executive Director
21 January 2011
The Training Checklist: A Poor Model
21 January 2011
Executive Change: Kim Lillie to Columbia Financial Asset Locators as National Account Manager
21 January 2011
ARM M&A Outlook: 2011 is Shaping Up to be a Busy Year
20 January 2011
Aktiv Kapital Canada to Expand Collection Agency Outsourcing Program
20 January 2011
FICO Launches PlacementsPlus 6.0 to Maximize Debt Recovery, Optimize Collection Agency Performance
20 January 2011