Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Bill Bartmann Takes Debt Collection Abuse Campaign to Minnesota
25 August 2011
Barclays Sues UK Debt Collector Over Name Similarity
25 August 2011
State Government, Collection Agency Agree to Increase Oversight on Contract
25 August 2011
Someone is Stealing the Great Books of Houston: Collection Agency Called In
24 August 2011
Collection Agency Kicks Off Another Year of Making Strides Against Breast Cancer
24 August 2011
Debt Collection Autodialing Case Going to Trial
24 August 2011
Van Ru Announces New Solution to Drive Right Party Contacts
24 August 2011
Executive Change: Keith Jones to Stellar Recovery as VP of Sales
23 August 2011
Collection Agency Hosts Blood Drive for American Red Cross
23 August 2011
ACA International's PPMS Certification Program Celebrates 10 Years
23 August 2011
Collection Agency ACT Earns Position #2434 on Inc. 5000 List for 2011
23 August 2011
Executive Change: Johan Brodin Named Chief Risk Officer at Intrum Justitia
23 August 2011
FDCPA Round Robin: Voices in the Collections Industry Weigh in on Proposed FDCPA Changes
23 August 2011
Gila Group Launches SmartDialz for Credit Unions
22 August 2011
Collections Process Begins Against Saab
22 August 2011
Apollo Introduces First Ever Total Self-Service System for Account Management for Banks
19 August 2011
CU Recovery Launches Collection Academy
19 August 2011
Collection Litigation: Bruising Bricks or Building Blocks of Success?
19 August 2011
The ARM Industry is in for a Long Recovery - Part I
18 August 2011
Executive Change: Dusty Whitesell joins Sentry Credit as EVP of Operations
18 August 2011