Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Why Debt Collection Firms Should Join the Social Media Soiree
9 November 2011
ARM Industry $3,000 Short for Vets, Two Days Left in Drive
9 November 2011
EOS Group Acquires Canadian Debt Collection Agency NCN
8 November 2011
High Risk Business - No Risk Plan?
8 November 2011
Executive Change: Rob Yarmo to Harvest Strategy Group as SVP
8 November 2011
SEO In Action: Protecting Collection Agencies From Negative Search Results
7 November 2011
Fake Hitler Watercolors Probably Won't Be Used to Pay Off Former Swedish Hell's Angel Tax Debt
7 November 2011
Lots and Lots of Jail Time for Former "Collection Agency" Owner
7 November 2011
Weekly Wrap-Up Podcast - Week of October 31
5 November 2011
Buy or Lease Your Collection Call Center? An Agency Owners' Dilemma
4 November 2011
"Return of the Billionaire Huckster" on Forbes.com (Spoiler: it's Bill Bartmann)
3 November 2011
United Recovery Systems Acquires ARM Firms Plaza Associates and ACB
3 November 2011
The Round-Up: State Freezes Collection Suits; Jobs Available for Collectors
3 November 2011
I.C. System Launches Consumer Help Line and Website
3 November 2011
Stellar Recovery Shuffles Execs After 2011 Growth
3 November 2011
CBE Group Leadership Members Present at Financial Conference
3 November 2011
Setting the Record Straight: Bad Local Press for Collection Agencies
2 November 2011
Hurricane Irene Forces BCP Activation at EOS CCA, Fast Action Reduces Risk of Loss
2 November 2011
State Suspends ARM Firm's License; Company Responds
1 November 2011
Iraq War Vet Shares Story; Urges ARM Industry to Support Military Veterans
1 November 2011