Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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ACA Governance Changes: What Does this Mean for Members?
23 March 2012
Does this Image about Debt Collectors Step Over a Line?
22 March 2012
NCO, XO Communications & LiveVox Host Webinar on Optimizing Multi-Site Operations with Cloud-Based VoIP
22 March 2012
FBCS, Inc. Announces Successful Completion of SSAE 16 Type II Certification
22 March 2012
DECA Financial Services LLC Expands Headquarters
22 March 2012
CFPB Issues First Annual FDCPA Report to Congress
21 March 2012
Municipal Fines and the FDCPA: Doesn't Count
21 March 2012
Free Report: Ten Tips for Choosing a Collections Platform
20 March 2012
Further Developments on Georgia's Debt Buyer Bill
20 March 2012
Free Seminar: 10 Commandments of 21st Century Websites
20 March 2012
How Seriously Should Consumers Treat Debt?
20 March 2012
How Trustworthy is the FTC's Debt Collection Complaints Data?
20 March 2012
Former Debt Collector Not a Fan of Debt Collectors
20 March 2012
Billionaire to Launch Collection Agency in Poland
19 March 2012
Collection Agency Hosts U.S. Congressman for Visit
19 March 2012
Government Probe of Chase Bank's Debt Collection Practices, Part II
16 March 2012
United Recovery Systems Acquires ED Collector Enterprise Recovery Systems
16 March 2012
FTC Settlement Bans Two Abusive Debt Collectors from Industry
15 March 2012
The Most Treacherous Place for Debt Collectors in the U.S.A.
15 March 2012
Event to Explore Process Serving Standards for Debt Collection
15 March 2012