Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Kaplan Group Launches Explanatory Video Series on B2B Collections
13 June 2012
FDCPA Violation Claims Supported Only by Material Disputes
12 June 2012
How a Sunday Afternoon Phone Call Saved a Collection Agency's National Reputation
7 June 2012
Student Loan Collections: The Big Issue Wrap-Up
7 June 2012
Student Loan Collections: The Big Issue Wrap-Up
7 June 2012
West Virginia AG Announces Settlements with Five Debt Collection Agencies
6 June 2012
State Opinion Deems Sending Collection Letters as the Practice of Law
6 June 2012
California Needs $7.5 billion in Court-Ordered Debt to be Collected
5 June 2012
LiquidEdge to Host Free Webinar on Out-of-Stat Accounts
5 June 2012
July Summit Will Develop Process Serving Standards for Collection Industry
5 June 2012
ARM Company Leases State of the Art Call Center Facility in South Dakota
5 June 2012
Unemployed in New York City? Consider Debt Collection
4 June 2012
FDCPA Lawsuits Fall Significantly in First Half of May; Filings Off Nearly 5% for Year
31 May 2012
Webinar Tomorrow: Guarantee Compliance
29 May 2012
State, Local Government Turning the Screw on Tax Collection
29 May 2012
Large Settlement Announced in TCPA Class Action Against Collection Agency
25 May 2012
Executive Change: Windham Professionals Names New Chief Operating Officer
25 May 2012
Debt Buyers, Collection Agencies: Be Clearer with Your Collection Letters
24 May 2012
Guaranteeing Collection Agency Compliance: A Whitepaper and Webinar
24 May 2012
Texas Chapter of ACA International Receives Certificate of Excellence
23 May 2012