Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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CollectorTech Provides Alternative to the Traditional Call-Center White Board
27 March 2013
NARCA Collection Conference Focuses on Best Practices for Compliance and Performance
27 March 2013
Executive Change: Account Control Technology Hires Brian Shively as Operations Director
27 March 2013
None of the Collectors that Faced FTC Actions Last Year are Larger Market Participants
26 March 2013
Ireland Considers Hiring Private Debt Collection Agencies
26 March 2013
Executive Change: Aleah Raymond to Monarch Recovery Management, Inc. as Director of Business Development
26 March 2013
Executive Change: Medical Recovery Specialists Adds Talent to Management Team
26 March 2013
Statutes of Limitations Frustrate Debt Collectors and Consumers
25 March 2013
Learn from the Madness: Tips for Improving your Collections Team
25 March 2013
Mike Ginsberg: Remembering an ARM Industry Stalwart
25 March 2013
Executive Change: Lowell Group Appoints Director of External Collections
25 March 2013
Ohio Debt Collection Laws: So Much to Discover
25 March 2013
Debt Collectors Gone Wild? What The Media Doesn't Know
22 March 2013
We Need a Bolder Solution to Consumer Education
22 March 2013
CFPB Releases Annual FDCPA Report to Congress After Active 2012
21 March 2013
Executive Change: Michael Gwinnell to The Affiliated Group as Director of IT
21 March 2013
Ontario Systems Presents Free Webinar: Perfect Medical Bills Are Not Paid Perfectly
21 March 2013
FTC Director Discusses Federal Regulatory Limitations of FDCPA
20 March 2013
Executive Change: Medical ARM Firm HBCS Appoints Eric Reyes as VP of Insurance Operations
20 March 2013
Investing in Customer Service and Collection Compliance Boost ROI on Client Liquidation Rates
20 March 2013