Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Ontario Systems VP Rozanne Andersen to Highlight Consumer Debt Collection Practices at World Credit Congress in South Africa
13 May 2013
CFPB Returns Focus to Debt Collection: CFPB in Action
13 May 2013
Executive Change: Brown & Joseph Appoints Jessica Schneider as Comptroller
13 May 2013
Empereon-Constar Expanding Call Center Operations, Creating 350 Jobs
8 May 2013
Are Debt Collectors Missing a Chance to be "Inside" the CFPB?
7 May 2013
Executive Change: Kaye Dreifuerst Named President of Security Credit Services
7 May 2013
Could a Credit Scoring Change Benefit Debt Collectors?
6 May 2013
HOW, WHAT, WHERE, WHEN, WHO?: Process Serving and Collections
6 May 2013
Dismissed Lawsuit Against Debt Buyer Tried to Hop on Robo-Signing Bandwagon
3 May 2013
Executive Changes: F.H. Cann Adds Top Talent to Executive Team
3 May 2013
SquareTwo Financial Improves Financial Operating Structure
3 May 2013
Ontario Systems Webinar Offers Best Practices on Dialing Smarter
3 May 2013
State Shuts Down Collection Agency; Warns Other Debt Collectors on Payday Loans
2 May 2013
Plan for Success: Smart Tips for Your Business
2 May 2013
FTC, CFPB to Co-Host Roundtable on Data Integrity in Debt Collection
2 May 2013
Account Control Technology Forms Foundation to Support Education, Charities and Local Communities
2 May 2013
Executive Change: Sentry Credit Promotes Dusty Whitesell to Chief Operating Officer
2 May 2013
To Sell to a Strategic, Financial or an Industry Buyer? Your Role Post-Closing Might Drive the Answer
1 May 2013
Executive Change: Patrick Kelly to Vision Financial Corp as SVP, Operations
1 May 2013
Coface Collections North America Becomes an IACC Certified Commercial Collection Agency
1 May 2013