Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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TCPA Lawsuits Really Are Growing Compared to FDCPA Claims
22 October 2013
Amidst ARM Market Changes, M&A Strategies are Being Refined
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Commercial Law League of America Announces Award Recipients
22 October 2013
New York Regulator Proposes Strict New Standards for Debt Collection
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Leadership Transition at NARCA Offers Insight on Association
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Free Webinar Looks at Consumer Complaint and Dispute Resolution
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Industry Attorneys Will Answer All of Your Voicemail/TCPA/Text Messaging Questions
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FDCPA Adds Unnecessary Layers of Collection Rules to Attorneys: Legal Panel
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YGC Solutions Data Standard Now Available in Public Domain
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"Precollect" Causes FDCPA Heartburn for Collectors and Creditors
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Drilling Down on a Prediction: The Biggest Source of Collection Work
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Stellar Recovery’s Chief Compliance Officer Receives CRCP Designation
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Ontario Systems Whitepaper Gives 5 Tips to End the Credit Reporting Nightmare
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CFPB Provides Guidance on Mortgage Servicing Rules Under FDCPA
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NACS Promotes Customer Excellence in National Customer Service Month
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Phillips & Cohen Associates Deploys CallMiner Speech Analytics and Real-Time Automated Monitoring
16 October 2013
Debt Collectors Brace for the "TCPA Cliff"
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Defining the Legal Collection Job Early Focus at NARCA Symposium
15 October 2013
ARM Executives Launch Group to Represent Larger Market Participants in Debt Collection
14 October 2013