Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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CFPB Releases Debt Collection Complaints Data, and Here It Is
6 November 2013
CFPB Consumer Complaint Data Gives Compliance Clues to Debt Collectors
6 November 2013
Military Family’s Struggle to Own a Home Spotlighted with Just 5 Days Left in Charity Drive
6 November 2013
CFPB Begins Rulemaking Process for Debt Collection Industry
5 November 2013
Collect More Cash with Predictive Analytics
5 November 2013
The Debt Pipeline: Young Adults Shed Debt During Recession
5 November 2013
Debt Collection Tax Scammers Sentenced to Years in Federal Prison
5 November 2013
OCC Issues Bulletin to Banks on Risk Management Guidelines for Third-Party Relationships
5 November 2013
I.C. System Named Finalist for BBB Torch Award for Ethics
5 November 2013
LiveVox CMO Explains How Technology is Transforming Student Loan Servicing at 2013 NCHER Knowledge Symposium
5 November 2013
FDCPA Reform Bill Introduced in House; Focuses on Time-Barred Debt
4 November 2013
ConServe Named to Rochester's Top 100 List
4 November 2013
Who is Driving Change in the ARM Industry: Regulators or Creditor Clients?
1 November 2013
Top Predictions for the ARM Industry
1 November 2013
Homepage Poll: Damages Caps on TCPA Lawsuits?
31 October 2013
State AG Sues Debt Buyer Over "Robosigning" of Affidavits
31 October 2013
Payment Savvy Offers Friendly Rate Plans for Collection Agencies and Medical Billing Firms
31 October 2013
Executive Change: James Shaw Named COO of EOS NCN
31 October 2013
Professional Credit Dons Denim and Pink to Help Raise Money for Breast Cancer Awareness
31 October 2013
How much is too much damage in a TCPA lawsuit?
31 October 2013