Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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The High Cost of Regulatory Compliance
17 March 2014
ACA International’s Political Action Committee Hosts Fundraiser for GA Congressman
17 March 2014
Best Practices for Automated Collection Agent Scorecards
17 March 2014
FTC Gets Court to Shut Down Debt Collection Agency, Freeze Assets
14 March 2014
CFPB Calls For Greater Information Integrity in Debt Collection System
14 March 2014
Gov't Report Faults Oversight of ED Debt Collection Program
14 March 2014
Understanding Compliance Obligations of Calling Cell Phones in Legal Collections
13 March 2014
CLLA Announces Four New Benefit Programs for Members
13 March 2014
At a Glance: Responses to the CFPB Debt Collection Rulemaking Proposal
13 March 2014
UK's New Financial Regulator to Begin with Focus on Payday Loan Debt Collection
12 March 2014
ACA International Files Comments Supporting United Healthcare TCPA Petition
12 March 2014
ARM Vets Charity Turns 5, Shares Story of Sgt. Olivas
12 March 2014
Coface Collections North America Announces Corporate Rebrand to Altus
12 March 2014
FTC Becoming Increasingly Reliant on Phone App for Collection Complaints
11 March 2014
ARM Merger and Acquisition Activity Picking Up, Especially in Debt Buying
11 March 2014
CFPB to Mail Debt Collection Surveys to Consumers
10 March 2014
Joint CFPB-FTC Brief: Collecting on Time-Barred Debt Can Violate FDCPA
7 March 2014
When it Comes to Debt Collection, Don't Believe Everything You See on TV
7 March 2014
Student Loans: The Next Big Thing for the Collection Industry?
7 March 2014
Top 4 Compliance Areas Debt Collectors Must Master Before a CFPB Audit
6 March 2014