Alpha IT Services Announces New Accounts Receivable Management System, "MARS"

Houston, TX – Alpha IT Services proudly announces its new system for accounts receivable management. The new application, aptly called “MARS” – for “Manage Accounts Receivable System” – is a complete solution that is capable of not only managing accounts, but also putting controls into place for tracking, reporting and reconciling all aspects of the accounts that are managed by the agency.

This innovative, all-inclusive accounts receivable application provides a solution that results in enhanced agent productivity and better efficiency in every point of contact with customers. It will also provide clients a wide array of resources within the application that will enable them to drive automation, workflow, and collaboration across all cycles.

A customer’s complete information is readily accessible so an agent does not have to go to another screen for essential information. All the tools are built around the account information screen, which enables an agent to focus on communicating with the customer and helping him resolve the outstanding debt.

The Agent is able to take a customer’s payment — whether by check, credit, or debit card — and get it authorized real-time. Also, while the transaction conversation itself is recorded, when the agent proceeds to the payment method page the recording is automatically turned off.

The Agent has the ability to enroll accounts in a Payment Plan Arrangement, through which the customer can specify the payment frequency, payment amount and placement balance to enroll in the plan. It can also be customized to submit letters to inform or remind customers of the payment plan.

Included in “MARS” is a Payment Portal, in which a customer can easily resolve their debt. They can schedule payment dates, set payment amounts and designate different payment method such as credit card or check. All information is updated from the Web Payment Portal (Demographics) and payment will be reflected in the “Memo Note” of the account in real time.

About Alpha IT Services

Alpha IT delivers a one-stop cloud-based accounts receivable management system. Our team of experts applies their many years in Accounts Receivable technology and their professional integrity in a way that helps our clients improve their quality of services, competitiveness, and profitability. We believe in pursuing clients’ success and building a mutual trust relationship to create a win-win solution to all business partners. Through an in depth understanding of clients’ business needs to deliver a turn-key solution. Proficiency, reliability and integrity are words in which we live and breathe.

Contact Us at www.alphaitservices.com

info@alphaitservices.com

281-622-4223