2 Days, 6 Webinars: ARM-U is a Free Online Event for Compliance and Operations Professionals

ARM-U 2015 starts next Wednesday, June 3, at 11.00 a.m. with a Keynote Webinar Presentation on Regulation E, presented by John Bedard. These educational presentations have been generously underwritten by our sponsors, BillingTree and LexisNexis (both of whom are presenting).

Registration to this free event is still open, and is a perfect opportunity for anyone in a compliance or operations role in your agency.

[REGISTRATION LINK]

“It’s going to be two days, six webinars, and probably more of my voice than anyone wanted to hear — but the speakers we’ve lined up and the topics being presented are just top-notch,” Mike Bevel, an editor and insideARM and the Director of Education for the Compliance Professionals Forum, said.

Registrants can attend as many of the webinars as they want (“Ignore that message that says ‘You’re expected to attend all the sessions,’” Bevel assured attendees. “While I believe all six sessions are can’t-miss, we also recognize that people have jobs, responsibilities, and lunch.”). And for those who have to miss one of the presentations, they’re all being recorded and will be made available afterwards.

The full schedule of presentations follows:

3 June 2015

11.00 a.m. – 12.30 p.m. EDT: A Deep Dive into Reg E
Presenter: John Bedard, Bedard Law Group
Join John Bedard for an in-depth look at Regulation E that specifically focuses on the pitfalls and danger zones (and confusions) faced by debt collectors.

1.00 p.m. – 2.30 p.m. EDT: Managing Compliance Risk Associated with Third Party Vendor Relationships
Presenters: Terri Haley, Compliance Professionals Forum & Tim Bauer, The iA Institute
Most organizations utilize third-party vendors for everything from mailing advertising and invoices to outsourcing entire service and product lines from the initial sale to the final payment. But how well do organizations manage risk related to third-party services? This presentation focuses on best practices in managing third-party service providers and vendors and key practices and considerations internal auditors should consider when evaluating Company management practices over these vital service partners.

3.00 p.m. – 4.30 p.m. EDT: CFPB Exam Prep Workshop
Presenters: Kim Phan, Stefanie Jackman, Amy Wall-Monte, Ballard Spahr
CFPB views an effective, up-to-date compliance management system to be the cornerstone of any effective compliance program. Our co-presenters, Stefanie Jackman and Kim Phan, will identify, analyze, and address a variety of trouble spots in debt collection and provide customized advice relating to what each attendee’s compliance management system should look like. Attendees will leave with a checklist of practical tips and strategies for implementing an effective compliance management system that reflects the needs of their individual debt collection companies. This is program is designed to share and develop operational strategies for complying with legal and regulatory issues currently impacting debt collections.

4 June 2015

11.00 a.m. – 12.30 p.m. EDT: How to create and implement a data integrity plan
Presenter: David Mertz, Global Debt Registry
In many of the consent decrees that the FTC has signed with ARM industry members since the 2009 there is a requirement for a data integrity program. What is a data integrity program? Is this something that I should be implementing in my business? Why is data integrity important? Am I required to set up a data integrity Program? How does this differ from my Compliance Management System? When I set up and implement a data integrity program, what benefits should I expect to realize? What are the risks if I don’t?

1.00 p.m. – 2.30 p.m. EDT: Consumer Disputes and your Compliance Management System
Presenters: Linda Straub-Jones and Annette Gaines, LexisNexis
A large part of your Compliance Management System (CMS) is consumer disputes. Properly detailing, tracking and handling disputes is a must. But were you aware that there are actually two types of consumer disputes you need to handle, and each has a slightly different process. In this session we will talk about consumer disputes that are originated from data you have received from your data providers.

3.00 – 4.30 p.m. EDT: The ABC’s of EFTA, Regulation E. and ESIGN
Presenters: Dave Yohe, BillingTree & David Kaminski, Carlson & Messer LLP
Understanding the context of the laws, regulations, staff interpretations and operating guidelines that shape your payment and collections policies can help you simplify operations and anticipate change. This discussion looks at scenarios and simple ways to maintain compliance, related case law and risk management for electronic payment collection. This presentation is appropriate for any industry collecting regular payments from consumers.

[REGISTRATION LINK]