TouchStar Offers Free Services to 2,500 Clients

Denver-based TouchStar publicly announced that it is providing free call center services leads to its 2,500 call center clients.

CallCenterFind.com is a website developed by TouchStar to help call centers grow. Call Center Find provides a way for businesses to find a call center that best fits their service or outsourcing needs. Businesses that are searching for call center services can submit a request for proposal. Then, Call Center Find matches service requirements with call centers that are best capable of meeting the requirements.

Steve Bederman, TouchStar’s Chief Executive Officer, said, "Our clients are our partners; we are committed to investing in our partners to help them grow their businesses. It’s a win-win investment because our clients are growing from leads they get from Call Center Find. We hope we are inspiring other businesses to extend their value chain to help their partners in this challenging economy."

"We have seen a trend toward in-sourcing in the last nine months. Many businesses that went off shore with call centers in the last ten years are exploring bringing jobs back to their local markets for a variety of reasons. The concept for Call Center Find grew out of the business community coming to TouchStar as a trusted call center industry advisor," commented Brian Smits, TouchStar’s Global Director of Marketing.

TouchStar has a multiple year record of innovatively investing in their call center clients. TouchStar negotiates discounted rates from data list providers such as Experian. Discounted long distance and data line services have also been negotiated based on volume purchasing from TouchStar’s 2,500 call center clients. In 2007, TouchStar introduced a unique data exchange portal to reduce the costs and frustrations that call centers have in exchanging large amounts of data in real time with their business partners. TouchStar is committed to innovating and investing in its partners.

More information about Call Center Find can be found at www.callcenterfind.com.

About TouchStar
TouchStar is a rapidly growing developer of world class call center technology with on-site and hosted deployment options. TouchStar serves over 2,500 businesses on six continents from its headquarters in Denver, Colorado, and offices in New York, Phoenix, Davenport, Mumbai, Manila, Manchester, and Mexico City. TouchStar’s unified communications products include: call center software, VoIP and PSTN telecommunications hardware, predictive dialers, automated voice messaging, scripting, recording, compliance management, IP PBX phone system, and its new Best Time to Call application.