Executive Change: Holly Balchan Joins Mercantile as VP of Business Development

 Buffalo, NY – Mercantile Adjustment Bureau, one of the ARM Industry’s fastest growing collection agencies, is pleased to announce the addition of Holly Balchan to their senior management team. Balchan joins Mercantile as Vice President, Business Development. Her core responsibility is developing new business opportunities from prospective client partners within the financial services and banking sectors of the Industry. She brings 10 years of solid and successful client management and business development experience to the Mercantile Team.

Balchan possesses a sound knowledge of the ARM business from the buyer, seller and third-party perspectives. She also has solid marketing skills as well as a strong and diverse network of Industry contacts. Balchan commented “Over the years, I have worked hard to establish the trust, respect and confidence of many professionals within various sectors of the receivable management business. This is why it’s of the utmost importance for me to ensure that the word of the Company I represent is as good as my word. I believe Mercantile’s strong presence in the Industry and commitment to delivery will enable me to build a long-term and meaningful career with them. I look forward to working with CEO Jeff Miller and the entire Mercantile team.”        

“The management team is very excited about Holly having joined us”, said Mercantile CEO Jeff Miller. “Holly has a solid reputation for transparently conveying (the) company’s services, philosophy and mission statement and how they can be of mutual value to prospective partners. I am looking forward to Holly’s contributions toward the continued growth of Mercantile”.                

Balchan’s background includes client relationship management and post sale deal management positions with eCAST, a subsidiary of Bear, Stearns & Co. Inc. She also provided business development services to Creditors Interchange Receivable Management, LLC. Balchan currently provides business development and marketing services as an independent consultant to Stirling Capital Management, LLC, and will continue to do so. Stirling is a complete portfolio brokerage servicing company to debt buyers and sellers in all business sectors.   

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