WNS Teams With ACS for Philippine Contact Center

WNS and Advanced Contact Solutions, (ACS) Inc., the pioneer and leader in BPO services and customer care in the Philippines have formed a joint venture company – WNS Philippines, Inc. offering contact center services to global clients across industries.

The Philippines is the third largest English-speaking nation in the world and produces 350,000 college graduates each year, thereby providing a highly-educated talent pool for the delivery of BPO services. The country’s business-friendly environment and its time zone advantages make the Philippines a natural choice for providing 24×7 service to global companies, particularly those based in United States.

The WNS delivery center is located in the capital city of Manila and intends to initially scale to 200 seats. The WNS delivery center in Manila is an integral part of our global delivery network that helps deliver business value to some of the leading companies in the world.