ATLANTA, GA., Interactive Data (ID), a provider of data for integrated contact center solutions and Latitude Software, a leading supplier of collection software, today announced a joint initiative offering ID’s cell suppression service (a product that identifies and suppresses cell phone numbers from caller lists). The service will be available via the Latitude Software Gateway and will provide creditors, collections agencies and contact centers direct access to this mission critical service.
“By combining the Latitude platform with ID’s Cell Suppression product, we can provide a high level of confidence that contact centers can identify and suppress cell phone numbers from caller lists.” said John Schaeffer, managing member of Interactive Data.
Schaeffer added that the ID Cell Suppression product was designed to proactively meet the needs of customers who are concerned about the degree to which their lists are properly screened to remove any doubt about compliance issues.
“Latitude Software’s customers are no longer bound by the restrictions of legacy platforms. We deliver seamless interfaces that are readily available for numerous vendor services. Now end users can gain access to advanced products provided by Interactive Data for the first time, and without undertaking a major engineering effort, and at no additional cost to for the interface” said Carl Harkleroad, Latitude Software’s President & founder.
About Interactive Data
Interactive Data, LLC (ID) is the industry leader in locating and identifying individuals that are typically difficult to find. Based in Atlanta GA, ID offers a variety of search products, including Real Estate Listings, Death Index, and Bankruptcy listing searches, as well as Data Warehousing and cost-efficient unmask-pricing for Directory Assistance. Leveraging more than fifty years of collections industry experience, ID creates relevant, customer-focused searches that are both comprehensive and cost effective. Each of these products work seamlessly with IDs advanced online and batch products. Interactive Data applications serve the collections, healthcare, financial, debt-buying and cable industries as well as law enforcement, and government applications.
For more information, please visit www.id-info.com, or call toll free at (866)584-2295, or direct at (678)584-5252.
About Latitude Software
Founded in 1997, Latitude Software is a leading provider of collection software that meets the needs of collection agencies, collection law firms, debt buyers and credit grantors. Known for its use of advanced technologies, the Latitude suite of products is built using the latest Microsoft .Net development tools and latest Microsoft SQL server database.
For more information, please visit www.debtsoftware.com, or call toll free at (866) 396-2599, or direct at (904)680-7100, ext. 102.