Conifer Health Solutions' Business Office Management Solution Receives HFMA Peer Review Designation

Chicago – The Healthcare Financial Management Association (HFMA) recently reviewed Conifer Health Solutions’ revenue cycle management services. Conifer’s Business Office Management Solution was reviewed using the Peer Review Process. After undergoing the rigorous review, Conifer Health Solutions’ Business Office Management Solution has been granted the “Peer Reviewed by HFMA” designation.

Conifer Health Solutions’ Business Office Management Solution focuses on two critical areas of A/R management for healthcare providers:

• Third-Party Billing and Follow-up for Medicare, Medicaid, and Insurance payors: Provides denials management, clinical appeals, and credit balance resolution
• Self-Pay and Bad Debt Collection: Provides patient liability process follow-up serviced by Conifer’s in-house, licensed collection agency

Conifer’s A/R management services include billing, follow-up, denial management, contract management and underpayment recovery, self-pay collections and statement production, customer service, cash application and quality control. Conifer’s billing and collection operating model includes MicroSegmentationSM of accounts by payor utilizing exception workflows to route accounts to the appropriate centers, which leverages payor-specific tools and knowledge for billing and follow-up practices. This process streamlines employee work effort and payment processing resulting in cost efficiencies, quality improvements and standardized protocols.

“We are very pleased to receive this important recognition from HFMA. Conifer’s vision is to be the industry-recognized leader in delivering business process solutions to healthcare providers, and HFMA’s Peer Review approval is a tremendous third-party validation that we are fulfilling this vision,” said Stephen M. Mooney, president of Revenue Cycle Solutions at Conifer Health Solutions.

The Peer Review Process validates the accuracy, effectiveness, quality and value of products and services that HFMA members are currently using. The goal of the review is to identify products and services that deliver organizational savings and performance improvement which enhance HFMA members’ day-to-day business interactions and careers.

“For years HFMA members have asked us to identify viable healthcare finance resources and to filter some of the noise in the market place,” says HFMA President and CEO Richard L. Clarke, FHFMA. “We see the new Peer Review Process as a powerful opportunity to do just that."

Criteria for a product to display the HFMA Peer Review mark include high survey scores for:

• Enhanced productivity for the individual user and for the customer’s organization
• Ease of installation and use
• Accuracy and reliability
• Good value for the price
• Excellent technical support and customer service
• An overall positive rating from reviewers based on a quantitative scale

About HFMA
The Healthcare Financial Management Association (HFMA) provides the resources healthcare organizations need to achieve sound fiscal health in order to provide excellent patient care. With over 35,000 members, HFMA is the nation’s leading membership organization of healthcare finance executives and leaders. We provide education, analysis, and guidance; we lead change and innovative thinking; and we create practical tools and solutions that help our members get results. Addressing capital access to improved patient care to technology advancement, HFMA is an indispensable resource on healthcare finance issues. www.hfma.org

About Conifer Health Solutions
Conifer Health Solutions provides Revenue Cycle and Patient Communications services to more than 100 hospitals and health systems nationwide. Conifer utilizes proprietary workflows and technology to offer comprehensive Revenue Cycle Solutions ranging from patient pre-registration through the processing of governmental, managed care and self-pay claims. The company also provides best-in-class Patient Communications services that include physician referrals, patient education, marketing services and pre-admission clinical appropriateness reviews.

Born from healthcare, Conifer Health Solutions is headquartered in Dallas, Texas, and employs more than 2,200 people. For more information, contact Conifer Health Solutions at 877-CONIFER or www.coniferhealth.com.