Vancouver, Wash.–based Columbia Ultimate, the industry expert in providing software and integrated solutions for collecting money, today announced the launch of its Performance Dashboard to provide agencies with an easy and intuitive way to monitor their collection activities.
The Performance Dashboard is an easy-to-use web-based solution that delivers a unified view of collection activities enabling agencies to better understand key business drivers. This capability provides management with the means to quickly and efficiently drill down high-level information to obtain detailed review of root cause analysis responding to changing conditions in the collection environment and make important decisions in a timely manner. The offering is integrated with Columbia Ultimate’s collections software and is offered as part of the Acumen! scoring and analytics suite.
“We are excited to deliver the Performance Dashboard to empower owners and managers to make the right decisions and improve overall business performance,” said R. Fred Houston, president and CEO, Columbia Ultimate. “Our offering will help reduce the cycle time it takes to analyze information and make decisions. Having insight into trends sooner means you can make decisions that much faster and get results – improving productivity across the board.”
The Performance Dashboard features key performance indicators based on best practices from leading agencies while also offering broad flexibility to meet specific needs. Alert features for real-time monitoring of performance are also available. Delivered as part of Acumen!, agencies that employ the Performance Dashboard can also benefit from business analytics tools such as scoring, costing and reporting capabilities. Additional features include: visual representation of key business metrics; analytic data distribution, in-depth trend analysis and retrieval of information 24 hours a day, seven days a week from any location with Internet access.
For more information on the Performance Dashboard, please call 1-800-488-4420 or visit www.columbiaultimate.com.
About Columbia Ultimate
Columbia Ultimate is the industry expert in providing software and integrated solutions for collecting money. Since 1979, collection agencies, debt buyers, banks, healthcare and retail organizations have relied on Columbia Ultimate’s comprehensive line of software and services to increase efficiency, profitability and success with their collections. In addition, Columbia Ultimate is the leader in providing revenue recovery solutions for state, county and local governments across the country.
Headquartered in Vancouver, Wash., with an office in Atlanta, Columbia Ultimate is a privately held company with more than 550 clients worldwide.