Debt Collection Experts Release Award Winning New Version of Video Based Training

CollectionTraining.com is pleased to announce the release of a new version of their award-winning collection training program, The Process of Professional Collections (TM), which will be available on March 22, 2010. Those who purchase version 2.2 of this debt collection software prior to May 1, 2010 will receive a special discount of $100 off the purchase price. (Coupon Code: NEW RELEASE)

Every business can benefit from this interactive DVD-based course. "This program is designed to jumpstart your revenue recovery," explained owner Robert Wilcox. "You worked hard for the sale. The sale is not complete until the money hits your bank."

Earlier versions have been highly successful, utilized by businesses around the world to improve their debt recovery procedures. Version 2.2 features a considerable amount of additional content that specifically addresses today’s economic climate.

This up-to-date, timely training course can be completed by a facilitated group in a day to a day and a half, or less than a day if using a self-study approach. Major Fortune 500 companies, government agencies, state agencies and collection agencies have all successfully utilized this program to increase their revenues through better debt recovery.

The Process of Professional Collections (TM) uses a customer-service based, retention-minded approach that is designed to prevent customer alienation. Ill-equipped phone representatives who are not properly trained to handle collection calls can be costly to a business. The right approach means that the individual or business you’ve worked with during this difficult time will still want to be your customer after the economy turns around.

In the past Human Resource Executive Magazine chose The Process of Professional Collections (TM) as one of the top ten training products of the year, and the program also won the International Television Association’s highest honor, the Golden Reel Award, at their 21st annual film festival.

The Process of Professional Collections (TM) features a seven-module, video based program touched with humor to teach a winning approach to collections, and comes with a 15-day money back guarantee. For more information about this latest version, contact Robert Wilcox at 858-232-3100, or email wilcox@collectiontraining.com.