Executive Change: Collection Agency MRS BPO Adds Chris Repholz as COO

MRS BPO, LLC, an industry leader in financial services, healthcare, cable, utilities and telecommunications debt recovery is happy to announce the addition of Chris Repholz as the company’s new Chief Operating Officer. Chris brings with him over 20 years of call center and collections experience, specializing in credit card, telecom, and mortgage debt collections.

“Chris shares our belief that if we serve the needs of our clients first and do well by them, that we will do well as an organization ourselves,” said Saul Freedman, Co-Owner and CEO of MRS BPO. “He understands that the days of aggressive collection tactics are long gone and that in today’s collections environment, providing a positive consumer experience is equally as important as obtaining payment.”

In addition to his strong dedication to a consumer-friendly approach to accounts receivable management, Chris believes in the power of analytics for effective debt recovery.

“While this will always be a people business, analyzing data is also critical for telling the whole story,” said Repholz. “Understanding and utilizing analytics is an essential piece of the accounts receivable management puzzle. The key is to marry the data with reality.”

Jeff Freedman, Co-CEO of MRS, believes Repholz’s extensive industry experience will greatly benefit both MRS and their clients.

“I couldn’t be more excited about Chris joining the MRS team,” Freedman said. “Whenever you can add an industry-veteran to your management staff, everyone benefits. Chris will be a great addition to our executive leadership and will better position us to meet the needs of our clients in a wide range of industries.”

Founded in 1991, MRS has served the accounts receivable management needs of companies within the Healthcare, Banking, Financial, Government, Student Loans, Telecommunications, and Utility sectors for over 23 years.

“What attracted me to MRS was their unique ability to offer clients a blend of performance and industry-leading recovery rates, while remaining dedicated to industry compliance and a positive consumer experience,” said Repholz. “What also drove me to MRS was their forward-thinking, innovative nature and cutting edge technological capabilities. I am very proud to be joining such a well-respected organization and look forward to bringing my years of experience and expertise to their management team.”

MRS BPO, LLC is a full service accounts receivable management firm based in Cherry Hill, New Jersey. The company’s unique combination of experience, technology, and compliance management processes allows them to provide industry-leading debt recovery solutions while enhancing their client’s brand and reputation. For more information on MRS BPO, LLC, visit them online at http://www.mrsbpo.com.