Executive Change: Bill Barnshaw Named COO of MRS Associates

Cherry Hill, NJ: MRS Associates, Inc. (MRS) announced the promotion of Bill Barnshaw to the position of Chief Operating Officer. Mr. Barnshaw joined MRS as Senior Vice President of Analytics and Strategy in August of 2006, after 8 years with Capital One.

“We were seeking a strong, disciplined, and results-driven leader to manage our business operations. We realized very quickly that we did not need to look very far. Bill is a perfect match for this role. He strikes the right balance between the art and science of collections. While highly analytical, he is also very creative and not afraid to take calculated risks. He is supremely qualified and well deserving of this promotion,” said Jeff Freedman, MRS Co-Chairman/CEO.

“As we realigned specific divisions in operations to Bill, the performance of those departments quickly and rapidly improved. Bill’s combination of collection expertise and the understanding of our client’s needs makes him the quintessential COO,” adds Saul Freedman, Co-Chairman/CEO.

In his new position, Mr. Barnshaw will be responsible for managing all aspects of MRS’s collection divisions and its three call centers. While ensuring that client expectations are being met and exceeded, Bill’s focus will be on the increased use of analytics, devising new strategies to drive better performance, identifying cost-saving opportunities, and spearheading the company’s continued operational expansion both domestically and internationally.

MRS Associates (www.mrsassociates.com) is a nationally licensed, full-service accounts receivable management company that specializes in accounts receivable management, customer relationship management, and back office management.
 

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