4 Ways to Sharpen Your Outbound Calling Strategy
Who’s Calling?: Augment Your Collections Strategy by Telling Consumers Who’s on the Line
Four Ways to Refresh Your Recovery Strategy
Get Your Collections Calls Answered: 3 Key Takeaways from TransUnion’s State of Customer Outreach
Everything We Know About BNPL Borrowers
The Credit Risk Trends that Matter Now.
"Personal Recessions" and Three Other Consumer Trends to Watch in 2023
3 Key Ways to Prepare for Tax Season Now
3 Ways to Prepare for Ramped-up FCRA Scrutiny
A Guide to Building a Robust Vendor Management Program in Collections
4 Vendor Management Best Practices for Collections and Recovery
Debunking Three Compliance Myths Regarding Texting in Collections & Recovery
NY DFS to Focus on Equitable Access to Banking, Innovation
3 Compliance Myths about Email for Digital Debt Collections/Recovery
CFPB Releases Report about Credit Bureau Complaint Responses
CA DFPI provides assurance of no action to applicants (with one important caveat)
Federal Student Loan Repayment Paused Additional 90 Days
LendUp Agrees to Halt Making New Loans to Resolve CFPB Lawsuit
REMINDER: California DFPI Collector License Applications Due by December 31, 2021
CFPB Releases A Reg F Consumer FAQ